Reference

What This Privacy Policy Covers

This page tells you exactly what information 72bd keeps when you open an account and fund it through bKash, Nagad or Rocket, and what we do with it afterwards.

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72bd What This Privacy Policy Covers
REACH THE DESK

Who to Ask About Your Data

Privacy questions go to the same support desk that handles your wallet issues, so you are not passed around between teams. Write in from the mobile number linked to your account and tell us plainly what you want — a copy of your records, a correction to your name, or the removal of something you think should not be there. We reply through the same channel you contacted us on, and if we need to confirm it is really you, we will ask for a one-time code sent to your registered number before we touch any record.

Account-linked message Contact us from the number registered on your account. That single detail lets us match your request to the right record without asking you to repeat wallet references or transaction IDs.
Live chat from the lobby Signed-in chat keeps your session verified. Use it for quick questions about cookies, stored device logs, or what happens to your details if you close the account.
Written request For a formal copy, correction or erasure request, send it in writing and keep our reply. We may ask for a one-time code to your registered number before releasing anything.
DATA HANDLING

Cookies, Security and Retention

Your session stays live because of cookies — small files that remember you are signed in and keep your language and wallet preference in place. You can clear them from your browser at any time, though you will have to sign in again and re-pick your payment method. Account security sits with both of us: we send a one-time code to your registered number at sign-in, and you keep that number and your wallet PIN to yourself. Records tied to deposits and withdrawals are kept after you close an account because payment disputes and legal duties can surface later; marketing preferences are dropped once you tell us to stop.

Cookies and sessions

Session cookies keep you signed in and remember your payment choice. Clearing them signs you out. You can refuse non-essential cookies in your browser without losing account access.

Sign-in protection

Every sign-in sends a one-time code to your registered mobile number. We never ask for your bKash, Nagad or Rocket PIN, and no genuine message from us will request it.

How long records stay

Transaction records are held after closure because payment disputes and legal duties can arise later. Marketing preferences are removed as soon as you ask us to stop.

Changes and corrections

You can ask us to correct your name or contact details, or to erase data we no longer need. We confirm identity with a one-time code before changing any record.

Privacy Questions We Get Asked

These are the questions that land in our inbox most often. If yours is not here, message support from your registered number and we will answer it directly rather than pointing you at a document.

Your registered mobile number, the name on your wallet, transaction references from bKash, Nagad or Rocket payments, and basic device and browser logs from sign-in. We do not collect more than the account and payment checks require.

Only where running the service needs it — a payment rail confirming a transfer, a hosting provider storing records, or an authority legally entitled to ask. We do not sell your details to outside list brokers.

Yes. Message support from your registered number and ask. We confirm it is you with a one-time code, then send a copy of the records we hold on your account.

You can ask us to close the account and erase what we no longer need. Transaction records stay for a period because payment disputes and legal duties can surface later, and we will tell you what remains.

We keep the reference your bKash, Nagad or Rocket transfer generates so a payment can be matched and, if needed, reversed. We never hold your wallet PIN, and we will never ask you for it.

When we change how we handle data, we update this page and note it there. Check back after any message from us about your account, or ask support to confirm the current version.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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